Frequently Asked Questions
For general enquiries and feedback please contact us at the email address below. Due to the volume of emails we receive we are unable to individually respond to every enquiry. Please don't take it personally, because we do value your comments and suggestions.
Channel 68 - new Victorian Racing Channel
PRIME Media Group is bringing the Victorian Racing.com racing network to regional viewers, from Tuesday 28th July, 2015.
Victorian thoroughbred racing will be broadcast into the viewing areas of regional Northern NSW, Gold Coast, Southern NSW, ACT, Victoria and Western Australia on Channel 68.
PRIME7 will broadcast the Racing Live feed from Racing.com until the new Racing.com network is launched in late August.
To receive Racing.com on Channel 68 in regional viewing areas, some households and pubs/clubs will need to retune their television sets. Those with older televisions, in particular those purchased prior to 2009, may need a set-top box or Personal Video Recorder (PVR) to enjoy the daily broadcast.
For more detail, including technical information on the Racing Channel, click here.
PRIME7 covers a large and diverse geographical area. Every effort is made to ensure signal strength is optimised for our viewers.
There are a number of factors however that can lead to poor TV reception. These can include:
- Weather conditions
- Obstructions, such as trees, foliage, local terrain or buildings
- Interference from household items like appliances or light switches
- Inadequate antenna or antenna system
More information on interference and your antenna system can be found at the following links:
If you are concerned about your antenna or antenna system, we suggest having it inspected by a reputable, local antenna installation expert who is endorsed under the Federal Government's 'Antenna Installer Endorsement Scheme' to restore reliable reception.
An endorsed antenna installer should be able to measure digital television signal levels, and recommend ways to improve or make the most of your reception. The endorsed antenna installer should also be able to offer advice about:
- antenna selection
- choice of correct cables, connectors and distribution equipment.
Freeview is an industry body responsible for promoting the free-to-air digital TV service in Australia. It comprises of all the free-to-air broadcasters including PRIME7.
Freeview brings you 16 digital channels to choose from. To receive all the Freeview channels in your area, you'll need to convert to high definition (HD) digital TV equipment.
To find out which channels are available in your region, visit the Freeview website.
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